Internal Audit Division

The Texas Department of Motor Vehicles Internal Audit Division (IAD) strives to be a future focused internal audit function protecting and serving the Department and its customers. IAD’s mission is to identify emerging strategic risks, support adaptability in an evolving environment, and foster trusted relationships and an ethical environment.

The Internal Audit Division (IAD) reports directly to the Department’s Board of Directors, and provides the Board and Department with services and information to reduce risk exposures of Department operations:

  • Conducting Audit and Advisory Services Engagements – Using an annual risk assessment process, IAD identifies high and emerging risks that may affect the Department’s services. The culmination of the risk assessment is the annual audit plan.
  • Investigating Fraud, Waste, and Abuse Allegations – The State Auditor’s Office, TxDMV employees, and the public may submit allegations of internal fraud to IAD. IAD conducts a review of each allegation and, depending on the circumstances of the allegation, may refer to a division, conduct an investigation, or incorporate concerns into a future audit.
  • Coordinating External Audits – External federal and state entities conduct audits of the Department. IAD coordinates and assists TxDMV by monitoring audit progress, facilitating discussions with external entities, and reviewing management responses to external audit findings.
  • Monitoring Implementation status of internal and external recommendations – IAD monitors the implementation status of internal and external audit recommendations throughout the year.
  • The State Auditor’s Office, TxDMV employees, and the public may submit allegations of internal fraud involving Department personnel or facilities to IAD. IAD conducts a review of each allegation and, depending on the circumstances of the allegation, may refer to a division, conduct an investigation, or incorporate concerns into a future audit. Fraud allegations may be submitted anonymously. External fraud allegations may be submitted to the Department’s Compliance and Investigation Division or Office of General Counsel.
  • Allegations of fraud may be submitted to the Texas Department of Motor Vehicles through the State Auditor’s Office Fraud, Waste, or Abuse Hotline or at Internal_Audit@txdmv.gov

Contact Information

Email: Internal_Audit@TxDMV.gov